Medical Receptionist

• Must have proficiency in electronic health records (EHR) (Mandatory skill) to efficiently update and manage patient information.
• Experience with patient scheduling software (Mandatory skill) is essential to arrange patient appointments effectively.
• Expertise in Microsoft Office Suite (Mandatory skill) is crucial for administrative tasks and communication.
• Strong understanding of HIPAA Compliance to protect patient confidentiality and privacy.
• Capability in medical billing and coding to ensure accurate processing of patient billing information.
• Skilled in office administration to maintain the daily operational workflow in the clinic setting.
• Excellent customer service skills to provide a welcoming and supportive experience for patients and visitors.
• Knowledge of basic medical terminology to facilitate effective communication with healthcare professionals and patients.

• Greet patients and visitors warmly, ensuring a friendly and professional first impression.
• Manage patient appointments and scheduling using patient scheduling software.
• Maintain and update patient records in electronic health records systems accurately.
• Handle medical billing and coding tasks to ensure accurate processing of patient accounts.
• Answer phone calls and address patient inquiries efficiently and effectively.
• Coordinate with medical staff to ensure seamless patient care and clinic operations.
• Ensure compliance with HIPAA regulations to protect patient information security and confidentiality.
• Perform basic office administrative duties to support the front office operations.

Expertia AI Technologies