
Process Expert - Opportunity to Cash
- Bangalore, Karnataka
- Permanent
- Full-time
- Order Entry
- Receive order from the customer.
- Validate order details (product, quantity, price, terms).
- Enter order into the system (ERP/CRM).
- Order Management
- Check inventory availability.
- Confirm order with customer.
- Schedule delivery or production.
- Credit Management
- Perform credit check.
- Approve or decline order based on creditworthiness.
- Communicate credit decisions to the sales team and customer.
- Order Fulfillment
- Pick and pack items from inventory.
- Generate shipping documents.
- Ship the order to the customer.
- Confirm delivery.
- Invoicing
- Generate invoice based on order and delivery confirmation.
- Send invoice to the customer.
- Record invoice in the accounting system.
- Accounts Receivable
- Monitor outstanding invoices.
- Send payment reminders and follow-ups.
- Resolve any billing disputes.
- Cash Application
- Receive payment from the customer.
- Apply payment to the correct invoice.
- Update the accounts receivable ledger.
- Reporting and Analysis
- Generate reports on sales, outstanding receivables, and payment status.
- Analyze trends and identify areas for process improvement.
- Provide insights to management and other stakeholders.
- Should be graduate.
- Relevant 2 Yrs of Experience.