Company DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.Job DescriptionAs a Technical Product Manager you will own the roadmap for ingestion, enrichment, and distribution pipelines—driving initiatives that boost data quality, shrink latency, and open new revenue or cost-efficiency opportunities for Nielsen and its clients.What You’ll Do· Own & deliver high-impact enhancements· Define vision, KPIs (coverage, latency, accuracy, SLA).· Launch at least one major lineup/metadata release per year that materially improves those KPIs.· Turn root-cause insights into a data-driven backlog· Build defect heat-maps from logs, QC dashboards, and partner tickets.· Run 5-Whys and RICE/WSJF scoring to convert findings into an ROI-ranked roadmap.· Keep stakeholders and partners tightly aligned· Maintain a continuous feedback loop with Operations, Client Service, and Engineering teams.· Host monthly roadmap reviews and publish clear decision rationales.· Drive flawless execution· Join daily stand-ups, unblock engineers, manage scope, and run retrospectives.· Hit lower defect-escape rate and high on-time delivery.· Scan the market and tech landscape· Track competitive metadata providers, FAST-channel growth, LLM-assisted QC, and AI/ML for entity matching.· Deliver two trend briefs per year that influence roadmap or architecture choices.· Lead and mentor· Facilitate at least one discovery workshop annually.· Coach junior PMs or data analysts, sharing best-practice templates for post-mortems and prioritization scorecards.QualificationsMinimum Qualifications (Must-Have)4–8 years of product-management experience delivering internal and client-facing tools (workflow automation, scheduling , monitoring, or similar).Proven record of simplifying complex Ops workflows end-to-end and translating client pain points into product wins—from mapping “as-is” processes to launching intuitive UIs/automations that slash manual effort, error rate, or turnaround time.Demonstrated success in client interfacing—running discovery sessions, gathering requirements, and communicating roadmap trade-offs to external stakeholders or enterprise customers.Comfortable reading architecture diagrams, REST specs, and debating build-vs-buy or technical trade-offs with senior engineers.Expert in structured prioritization and root-cause analysis (RICE, WSJF, 5 Whys, post-mortems) to keep backlogs laser-focused on both Ops and client ROI.Stellar communicator—able to switch effortlessly between translating operator feedback into wireframes, detailing acceptance criteria in stand-ups, and presenting impact metrics to clients or executives.Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent practical experience.Additional InformationPlease be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
