Jira Administrator
- Mumbai, Maharashtra
- Permanent
- Full-time
- Administer and maintain Atlassian JIRA, JIRA Service Management and Confluence platforms
- Design and implement custom JIRA workflows, screens, schemes, custom fields and dashboards
- Develop Confluence spaces, templates, macros and knowledge management structures for teams • Collaborate with business users to gather requirements and implement JIRA configurations to meet Agile/Devops delivery models
- Manage user permissions, groups, and roles with JIRA and Confluence
- Perform regular system audits, cleanup, upgrades and security patches
- Integrate JIRA with third-party tools
- Develop and maintain documentation on configuration, processes, and best practices
- Provide day-to-day support and training to users on JIRA and Confluence usage and capabilities.
- Generate reports and analytics using JIRA Query Language (JQL), filters, and dashboards
- You have at least 5 years experience, ideally within a Database Administrator role.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- Excellent career development opportunities
- Opportunity to make a positive impact
- Work within a company with a solid track record of success