
Content Ingestion Administrator
- Mumbai, Maharashtra
- Permanent
- Full-time
- Ingesting/Uploading and submitting digital music metadata content of labels/artists, in accordance with the rules outlined by international digital music stores (training will be given)
- Check and verify all metadata submitted by labels and artists.
- Ensuring that the content is processed as soon as it is submitted by the labels/artists by coordinating with the respective content team
- Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while submitting/uploading the releases.
- Ensure proper coordination with the central team of Believe for the release ingestion and validation process.
- Oversee processes such as Tunecore Upsell, catalog transfers, ingestions (XML, XLS formats, FTP), and exports.
- Identify, prioritize, and escalate product bugs using tools like Jira.
- Lead new projects as part of upcoming business opportunities.
- Identify improvement opportunities within existing workflows.
- Actively participate in product development initiatives: testing, reviews, user feedback.
- Bachelor's degree
- Keen interest in music industry, new technologies, digital music platforms etc.
- At least 2 years of experience in an operational and digital environment, combining technical support and project management.
- Fluency in English is mandatory, both written and spoken
- A solid understanding of digital supply chain processes, including content flow management, SLA tracking, and KPI monitoring
- A strong grasp of structured metadata formats (particularly XML and DDEX) Mandatory.
- Proactive and willing to improve process and tools
- Organized, reliable and independent
- Motivated and curious, you know how to prioritize the work given
- Team spirit
- Proficient using Microsoft Office