
Technical Support – Buildings (Digital Transformation)
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Provide technical support for digital building systems such as Building Management Systems (BMS), IoT sensors, energy monitoring platforms, and digital twins.
- Assist in the deployment, configuration, and maintenance of smart building technologies and software.
- Troubleshoot hardware, software, and connectivity issues related to building automation and digital infrastructure.
- Support integration of systems including HVAC, lighting, access control, and energy management into centralized digital platforms.
- Collaborate with engineers, facility managers, and IT teams to ensure seamless operation of digital tools.
- Train end-users and facility staff on digital platforms and best practices.
- Monitor system performance and escalate complex issues to vendors or internal specialists.
- Maintain documentation of support procedures, configurations, and user guides.
- Diploma or Bachelor’s degree in Building Services, Electrical Engineering, IT, or related field.
- 4+ years of experience in technical support, preferably in smart buildings or infrastructure environments.
- Familiarity with BMS, SCADA, IoT platforms, and cloud-based building analytics tools.
- Proficiency in troubleshooting Windows-based systems, mobile apps, and networked devices.
- Strong communication, analytical, and problem-solving skills.