Senior Manager (CRDO/Warehouse/Part Dispatch/Loading Verification)
Tata Motors View all jobs
- Sanand, Gujarat
- Permanent
- Full-time
- Warehousing operations management
- Ensuring timely processing of MB02 posting and manage relevant processes & people in Shifts as per Scope of Services document.
- Supervise, train, and motivate warehouse staff, managing shift schedules, attendance, and performance
- Manage documentation as per laid down guidelines of Legal compliance and various audits
- Drive continuous improvements through various kaizen to address issues and improve efficiency & effectivity
- Capacity to perform Root Cause Analysis (RCA) for operational failures and implement corrective actions.
- Zero Non-compliance to Processes
- Zero Accident
- Adhere to the material handling guidelines
- Monitor and execute safety practices and its compliance
- Enforce health, safety, and security regulations (HSE) to maintain a secure working environment.
- Monitor key performance indicators (e.g., order accuracy, on time shipping) to ensure client requirements are met.
- Resolve daily operational issues, such as system issues, any escalations (short / excess receipt), to ensure smooth workflows.
- Ensure all staff adhere to health and safety (H&S) standards, including the proper use of Personal Protective Equipment (PPE) and safe handling of machinery like forklifts.
- Strong verbal and written skills to liaise between internal departments and external partners
- Knowledge of SAP MM inwarding process will be an added advantage
- Hands on experience in processing MB02 activity.
- Knowledge of Legal, GST Compliances
- Overall management and control on the inwarding of material as per the guidelines
- Monitoring & Meeting WCQ, 5S, Safety standards
- Required People Manager skills and high on intellect to do data analysis
- Proficient in Microsoft Excel for analysis
- Proficient in Microsoft Power Point for presentation
- Knowledge of High bond and SOX compliances.
- B.E. / B.Tech. / M.COM / MBA (Equivalent)
- 5 to 10 years in Material receipt / warehouse operation and Audit, records management with handling team size
- Manage and supervise shift-wise invoicing resources (A/B/C shifts) to ensure uninterrupted operations.
- Ensure timely GST invoice generation aligned with daily dispatch cut-offs and business volumes.
- Monitor adherence to FIFO billing, invoicing TATs, and dispatch schedules.
- Act as first-level escalation point for invoice discrepancies, SAP issues, and dispatch delays.
- Ensure compliance with GST regulations, financial controls, and audit requirements.
- Plan and manage holiday, weekly off, and backup coverage to avoid business disruption.
- Coordinate with plant dispatch, warehouse, logistics, and internal stakeholders for smooth execution.
- Track productivity, accuracy, and compliance metrics for invoicing operations.
- Support implementation of process improvements, automation, and standardization initiatives aligned with the transactional billing roadmap.
- Ensure proper documentation, record retention, and audit readiness.
- Coach and guide team members to improve accuracy, efficiency, and ownership.
- Any Graduate
- Prior experience in warehouse, dispatch, logistics, or plant operations.
- Experience in material handling, loading supervision, or security-related roles. Basic knowledge of dispatch processes
- Minimum 3 Year in Dispatch area & SAP domain
- Supervise and manage loading verification and sealing officers across shifts.
- Ensure 100% physical verification of materials/boxes as per loading slips and dispatch documents.
- Ensure vehicle sealing is completed in presence and seal numbers are accurately recorded.
- Enforce no-invoice handover before loading and sealing confirmation.
- Act as escalation point for shortages, damages, seal mismatches, or suspicious activities.
- Coordinate with warehouse, security, transporters, and dispatch teams to ensure controlled loading operations.
- Ensure adherence to loss-prevention SOPs and dispatch control procedures.
- Monitor compliance to material counting and dispatch TATs.
- Manage manpower deployment, shift rotation, and backup coverage to ensure continuous supervision.
- Review daily dispatch records, loading slips, seal logs, and exception reports.
- Drive discipline, vigilance, and accountability within the team.
- Support audits, investigations, and compliance reviews related to dispatch controls.
- Identify and implement process improvements to strengthen dispatch governance
- Any Graduate
- Minimum 5-7 Year in Dispatch area & SAP domain
- Prior experience in warehouse, dispatch, logistics, or plant operations.
- Experience in material handling, loading supervision, or security-related roles. Knowledge of dispatch processes & Invoicing activity
- Managing the Entire CRDO Inbound Operations with safe work practices as per organisation policies.
- Ensuring timely processing of GR's & MIRA Posting and manage relevant processes & people in Shifts as per Scope of Services document.
- Ensure Low Absenteeism and Smooth running of operations with Safe operating conditions.
- Constantly seeking improvement and creating an environment where others are encouraged to do the same.
- Demonstrate functional and technical knowledge and skills to conduct your role to a high level of accomplishment
- Support your team to prioritise work daily by checking timescales, ensuring most important tasks are completed first.
- Develop and maintain effective relationships with Clients, colleagues, and other stakeholders.
- Understand the Organizations portfolio of programmes and services and share this understanding with wider members of the team
- Manage and simplify complex processes understanding what to measure and how to measure it.
- Seek to obtain first-hand Client feedback and use it for improvements
- Innovate new ideas through Automation can implement for maintaining good work life balance.
- Should have daily briefing during Morning Review Meeting
- Work co-operatively with all colleagues for the benefit of the Organization and its Clients
- Demonstrate a commitment to and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under your supervision
- Ensure your as well as Team members performance review takes place on a timely basis and that objectives are agreed
- Monitor against KPI, SLA,CPM
- MBR with the client
- B.E. / B.Tech. / M.COM / MBA (Equivalent)
- Knowledge of SAP MM inwarding process will be an added advantage
- Hands on experience in processing GRs & MIRA posting
- Knowledge of Legal, GST Compliances
- Overall management and control on the inwarding of material as per the guidelines
- Monitoring & Meeting WCQ, 5S, Safety standards
- Required People Manager skills and high on intellect to do data analysis
- Proficient in Microsoft Excel for analysis
- Proficient in Microsoft Power Point for presentation
- Knowledge of High bond and SOX compliances.
- 5 to 10 years in handling CRDO / Material receipt operation GR and Audit, records management with handling team size