
Key Accounts Manager
- Pune, Maharashtra
- Permanent
- Full-time
- Proactively define and lead the process to grow account(s)
- Accept accountability for achieving business goals (e.g., account growth, profit, customer satisfaction, etc.)
- Develop account plans and strategies to maximize revenue growth and meet performance targets.
- Possess financial and business acumen to build compelling account-growth plans.
- Negotiate effective agreements.
- Monitor market trends, competitive activity, and customer feedback to identify new opportunities and challenges.
- Engage more in value selling.
- Gain access to executive, enterprise-level decision makers & build strong relationships.
- Generate opportunities that can drive new revenue.
- Create and deepen relationships over long term for sustained business growth.
- Being proactive in initiating and maintaining relationships, establishing connections and networking with clients, and other stakeholders.
- Maintaining communication and seeking feedback to continuously enhance relationships.
- Craft the best solution along with application engineering team.
- Solve implementation roadblocks with new offerings.
- Provide competent technical information and knowledge.
- Ensure the execution of the account plan.
- Display discipline in adhering to the process for growing strategic accounts.
- Maintain accurate records of account activity, sales forecasts, and customer communications. Perform the research needed to plan for and drive account growth.
- Maintain analysis and tracking against plan.
- Ensure timely and accurate reporting of account activity.
- Effectively facilitate internal teams to contribute useful ideas, drive cost reduction
- Create internal relationships within the organization to help drive revenue growth for the account(s)
- Work closely with cross-functional teams to deliver exceptional customer service and support.
- Break down internal trust barriers that may hinder collaboration to grow accounts.
- Cross-pollinate ideas and collaborate directly with decision makers at accounts to co-create value.
- Articulate the key benefits of the product or service with a customer-centric approach.
- Create compelling and inspiring ideas to bring to account's decision makers.
- BE/ B.Tech. and preferred MBA.