Partner Account Manager
- Bangalore, Karnataka
- Permanent
- Full-time
- Develop and carry out ITSP partner strategy and business plan including sales, marketing, and go-to-market strategies, programs, and offerings
- Build and maintain executive relationships with leaders of key ITSP partners; handle quarterly executive business reviews (QBRs), communication plans both with internal and external stakeholders.
- Represent company as an advocate of ITSP partner business and subject matter authority and presenter at internal and external events
- Serve as an escalation point to help resolve field conflicts using network of key contacts within both companies as well as knowledge of mutual businesses
- Take a lead in positioning company value proposition, educating, and marketing across ITSPs with both traditional solutions as well as new technologies such as AI/ Gen AI.
- Lead the development and communication of the partnership performance analysis (financial performance, key metrics, and related insight)
- Working with ITSP partners BUs on company products, working on joint solutions, drive proficiency through CoE and practicing development.
- Coordinate training and enablement plans for partner service delivery teams, ensure sufficient technical enablement to deliver company solutions successfully
- Deliver on key outcomes as a success metric: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, and increased dedication and impact from partner
- 12+ years of experience in Partner sales, Business development and sales, and product management
- Understanding of key industry trends & dynamics and driving the partners with GTM strategies and execution with strong governance.
- Knowledge of cloud & infrastructure solutions, cybersecurity & risk services, full-stack observability and collaboration.
- Experience of effectively collaborating with local, regional and corporate teams in a large cross-functional organization across time zones.
- Good planning and analytical skills with a proven track record to apply these skills to sophisticated situations with conflicting priorities
- Shown ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations
- Having experience of jumping in and solving sophisticated business operations issues with multiple stakeholders