Job SummaryThe Retail & E-Commerce Manager is responsible for driving sales, enhancing customer experience, and managing operations across both brick-and-mortar stores and digital platforms. This hybrid role blends traditional retail expertise with digital strategy to ensure seamless integration and growth across all channels.Key Responsibilities:- Develop and execute omnichannel sales strategies to meet revenue targets- Oversee daily operations of retail stores and e-commerce platforms- Manage product listings, pricing, inventory, and fulfillment across channels - Analyze customer behavior and sales data to optimize performance- Collaborate with marketing teams on promotional campaigns and SEO/SEM strategies- Ensure consistent brand experience across physical and digital touchpoints- Monitor competitor activity and market trends to inform strategy- Lead and train retail staff and e-commerce support teams- Coordinate logistics, returns, and customer service processes- Implement tools and technologies to improve operational efficiency Qualifications:- Bachelor's degree in business, Marketing, Retail Management, or related field- 3-5 years of experience in retail and/or e-commerce management- Familiarity with platforms like Shopify, Magento, WooCommerce, or Amazon Seller Central- Experience with CRM, ERP, and inventory management systems Skills Required :- Strong leadership and team management abilities- Data-driven decision-making and analytical skills- Excellent communication and customer service orientation- Knowledge of digital marketing, UX, and conversion optimization- Ability to adapt quickly in a fast-paced, tech-driven environment (ref:updazz.com)