Business Analyst Telecom

• 3 to 10 years of experience in telecom BSS/OSS experience across Wireline and Wireless domain

• 3+ years of experience in working with Telecom clients in the role of solution design/consulting /Business Analyst
• Strong knowledge and Implementation experience in COTS Product mainly in Order orchestration, decomposition and designing of BPMN based workflows.
• Must have expertise in the Order manager, Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain.
• Must have experience in Fulfillment orchestration using COTS Product.
• Ability to design, implement, integrate solutions for catalog driver uber orchestration in Sigma OM
• Should have knowledge of service fulfilment and service order management processes.
• Hands on experience of Sigma order management product design would be an added advantage.
• Fair understanding of SID standards in terms of PSR Entities (Product/CFSS/RFSS), UML data modelling experience will be a plus.
• Experience in integration with context of Order fulfilment (CRM, Inventory, SCM, WFM, etc.) with understanding around integration protocols like SOAP, REST, XML, JMS, JSON, etc.
• Understanding of Mobile Networks (3G, 4G, 5G) would be an added advantage.
• Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals.
• Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements.
• Should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworks (eTOM, TAM, SID)
• Should have experience in defining the process, business requirements and system requirements in Fulfillment area of Telecom process.
• Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.

Infosys