Customer Relationship Management (CRM)

Sakash Group

  • Navi Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 2 months ago
Urgently We are Looking for CRMDesignation :- Customer Relationship ManagerLocation :- Vashi (Navi Mumbai)Timing / Working Day :(Rotational Week off) 5 Day WorkingSalaryFresher - 14.5 k in handExperience - 6 month to 3 plus experience - 25 k8.00am to 8.00pm (Any 9 Hours for the Female )8.00am to 12.00am (Any 9 Hours for the Male )Age - 20 to 32Responsibility :-1. Identifying, Handling and resolving customer queries received ovr incoming calls assigned to him/her through dialer2. Documenting / Recording transactions and the necessary follow-up requests of the customer in system3. Provide relevant information to customer to close the call with high customer satisfaction and update the system accordingly4. Provide external customer, quality & mid leadership team with clear explanation of the action taken5. Manage all performance parametersIf you are Interested Share me Your Updated ResumeHR Neetu8976790946

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