Manager, Product Design
- Bangalore, Karnataka
- Permanent
- Full-time
- Directly manage, mentor and develop 3-5 designers
- Drive the UX vision and execution of a platform that produces a product line to revolutionize workplace productivity and analytics solutions for some of the largest companies in the world
- Collaborate cross-functionally with product management, user research, engineering and content from strategic definition, planning, architecture, through tactical execution of the product roadmaps
- Distill complex problems into clear goals and requirements for the design and research team
- Understand the company's Design Systems, encourage their application, and contribute to their further development and maintenance.
- Drive the growth of user-centric, collaborative culture across the Business Unit
- Evangelize design strategy and product vision across the global, distributed design teams
- Assist in conducting user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans.
- Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others.
- Lead your team through rapid iterations of theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions.
- Oversee your team's work: detailed mockups and prototypes and behavior specifications.
- Oversee UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification.
- Participate in documentation development process such as user experience specifications, testing and evaluation.
- Work closely with product management in UX ideation and innovation.
- Travel up to 20% of the year
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Minimum 3 years of experience managing people and/or leading design teams
- Minimum 14+ years of experience in UX Design and/or Interaction Design field
- Passion to grow and mentor people
- Strong skills in Information Architecture
- A portfolio of work samples representing your work and approach
- Expertise in one or more of the following enterprise product spaces: IT Security Management, IT Operations Management, Security Operations, HR Service Delivery, Customer Service Management (CSM), or Finance & Legal
- Expert with Sketch, Invision, Photoshop, or other design tools
- Ability to do rapid prototyping in Axure, Keynote, Framer, Principle or similar tools
- Ability to understand and distill complex problems into clean solutions
- Must have strong written and verbal English communication skills
- Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team
- Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
- Must be able to work with minimal supervision in a fluid, fast-paced and truly agile environment
- Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos
- Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus
- Knowledge of web design technologies (HTML, CSS)
- Experience working in an agile or incremental manner
- Experience working with tools such as ServiceNow, Miro, or Abstract