Customer Service Agents

Adecco

Ahmedabad, Gujarat
Permanent
Full-time

25 days ago

About Company:One of the leading Global Airline Group which continues to expand its global footprint by looking for new ways to support our strategic goals and provide opportunities to develop talent. In line with this vision, they are launching the Global Business Services Division in India.An Ideal Candidate:The ideal candidate should have a minimum of 2-5 years of experience in Airline reservation and ticketing, Airport check-ins, and Contact/ call center with relevant experience in the GDS System is essential. Should have good typing skills with previous knowledge of contact center/ reservation and ticketing systems would be preferred. Should be flexible to work on rotational shifts. Should be interactive, customer service oriented with a warm, cheerful, and expressive personality. Should be customer-focused and always drive customer satisfaction when responding to customer inquiries and calls.Key Competencies:1. Should have a minimum of 3+ years of accounting experience.
2. Should know accounting principles and standards (IAS/IFRS).
3. Should have excellent English language communication.
4. Should have proven analytical skills.
5. Should have at least user-level knowledge of Microsoft Word, and Excel.
6. ERP knowledge and experience with Oracle will be an added advantage.
7. Should know about Indirect tax (VAT, WHT, GST, etc.).

Adecco

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