Relationship Manager Corporate Business - Broking
- Vadodara, Gujarat
- Permanent
- Full-time
- Management of corporate group - Brokers
- Research the market - growth, competitors, brokers and their past performance etc. basis which align on the targets including renewal versus fresh premium, projections by month, composition by different lines of insurance etc.
- Develop an action plan for the team to drive the targets by brokers, lines of business and sales through the existing signature accounts, ensuring achievement of defined targets.
- Support team in creating/ bundling appropriate deals for existing clients and managing the relationship effectively to ensure client acquisition, confidence, engagement and retention
- Discuss upscale/ cross-sell opportunities with clients to drive growth of the business conducted and revenue generated
- Drive plans for increasing/ decreasing business with existing brokers and signing up new brokers.
- Maintain quality of product portfolios to ensure portfolios offered meet clients' requirements as well as generate product wise.
- Capability development
- Regularly engage in discussions with team on prospects, closures, and commitments as well as provide guidance to the team to ensure that each LoB and location is achieving its targets.
- Identify clients' requirements/ evolving market environment and identify gaps in various business processes/ operations to drive improvements required to drive revenue target
- Review various policies during renewals and recommend revisions in terms of risk coverage.
- Provide trainings to brokers to ensure they are equipped with knowledge of various products and sales capabilities to generate maximum leads for the organigation
- Maintain in depth understanding of market, developments across various sectors and organization's various products to have informed discussions with clients while pitching to them for business/ discussing other business matters
- Relationship management
- Build long term relationship with key brokers and intervene in resolving escalated issues (like claims, policy issuance etc.) for on time redressal of grievances and concerns
- Conduct regular meetings with the brokers. Share collateral and product information through mailers. Discuss what support they require from the organization; identify action areas for brokers and the internal team.
- Recommend rewards and recognition programs to be driven for brokers to ensure long-term partnership and sustainable business generation for the organization
- Contribute to strengthening client relationships by conducting various engagement activities like wellness programmes, organizing events like cricket matches etc for the clients.