IT Specialist

Ahmedabad, Gujarat
Permanent
Full-time

2 months ago

:It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India’s valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency.Understand better who we are by visiting www.systra.in Context:Enterprise Mobile Device Management (EMM) Expert – MS Intune & SCCM Specialist Missions/Main Duties:

Lead the full lifecycle management of Microsoft Intune & SCCM from design to operations, in a complex, international, multi-team environment.
Define, draft, and maintain Group policies, procedures, and standards related to the management of mobile and desktop endpoints, ensuring robustness, regulatory compliance, and adherence to IT best practices.
Ensure governance and high performance for all deployed solutions, upholding a strong service culture with stringent zero-defect expectations.
Guarantee the operational condition and lifecycle management of the platform concerning security, updates, patch management, and advanced reporting .
Develop and maintain automation scripts and deliver robust reporting for control, audit, and continuous improvement .
Provide expert technical support, incident management, and resolution of complex issues across the entire EMM/MDM perimeter.
Collaborate closely with international IT teams, business stakeholders, and management, contributing to continuous process improvement with a focus on operational excellence .

Profile/Skills:

Minimum 5 years proven experience as an EMM expert, specifically with MS Intune and SCCM, in international, multi-team environments .
Advanced technical mastery of Microsoft Intune, application management, endpoint configuration & security, troubleshooting, advanced reporting), and of SCCM.
Strong process and governance culture, with hands-on experience in ITIL frameworks.
Demonstrated ability to draft and maintain policies, standards, SLAs, reference documentation, and security guidelines.
Excellent scripting abilities (PowerShell mandatory), automation expertise .
Advanced reporting proficiency (Excel, Power BI) .
Professional working proficiency in English, both spoken and written, with strong communication skills .
Ability to operate in a demanding, multicultural, and structured environment.
Exposure to other MDM/EMM solutions on the market.
Working knowledge of Linux administration is an advantage.
Proven experience migrating or integrating EMM tools in complex environments.

:We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure. It’s not a job - it’s a career!

Systra

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