IT Specialist

Ahmedabad, Gujarat
Permanent
Full-time

2 months ago

:It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India’s valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency.Understand better who we are by visiting www.systra.in Context:Monitoring Engineer Missions/Main Duties:

2–3 years of experience in NOC / Monitoring / Operations roles
Hands-on experience with monitoring tools, preferably Centreon, Nagios, Azure Monitor etc
Knowledge of application performance monitoring concepts
Experience in incident management and alert handling
Good communication and coordination skills

Good to Have

Scripting knowledge (PowerShell, Bash, or similar)
Basic database knowledge (MySQL/MariaDB, queries, performance concepts)
Exposure to ITIL-based operations

Profile/Skills:

Perform 24x7 monitoring of applications, systems, and infrastructure through NOC tools
Handle application performance monitoring, alert analysis, and initial troubleshooting
Monitor system health, availability, and performance KPIs
Use Centreon for infrastructure and performance monitoring
Identify, log, and escalate incidents as per defined SLAs
Coordinate with L2/L3 teams for incident resolution
Maintain monitoring dashboards, alerts, and reports
Follow SOPs and document incidents, resolutions, and trends

:We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure. It’s not a job - it’s a career!

Systra

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