Customer Architect

Nokia

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 16 days ago
Job Category: Customer ServicesDegree Level: Bachelor's degreeJob Description:The Customer Solutions Architect acts as a trusted advisor partnering with the customers on their needs. Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies and designs effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required, applying solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time.Responsibilities:
  • Designs and develops customer-specific solutions, capturing functional and non-functional requirements, and translating stakeholder inputs into effective architectures.
  • Creates high-level and low-level designs, ensuring end-to-end solutions meet customer needs, align with industry best practices, and maintain solution integrity over time.
  • Collaborates across business groups and organizations to drive initial solution development, achieve workable outcomes, and support strategic decision-making.
  • Solves complex problems using advanced analytical skills, contributing to innovation, professional direction, and long-term strategic goals.
  • Provides technical leadership by guiding teams, managing resources, and serving as a trusted expert and best-practice reference in solution architecture.
Qualifications:You have:
  • A Bachelor's or Master's degree in Engineering or equivalent degree and 5 -10years of experience with OpenShift/GKE (preferred), and other CaaS platforms. Understanding of cloud-native networking (CNI, SR-IOV, DPDK, Multus) and storage architectures. Awareness of resource policies (NUMA, CPU pinning, hugepages) relevant for telco-grade CNFs.
  • Hands-on experience in Kubernetes/OpenShift deployment, Day-2 operations, and troubleshooting.
  • Familiarity with logs, traces, monitoring tools (Prometheus, Grafana, ELK) to identify infra or CNF-level issues. Ability to work with R&D/PLM teams to drive fixes and customer-specific adaptations
  • Strong documentation and presentation skills for architecture HLD/LLD, CIQ, deployment guides, etc. Ability to influence decisions in strategic customer discussions
It would be nice if you also have:
  • Familiarity with MANO/Orchestration frameworks
About Us:Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to workWhat we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.About the Team: As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Nokia