Senior Organizational Change Manager

• As a Senior Organizational Change Manager, you will be responsible for leading and supporting the operational implementation of change management services to ensure a seamless experience during transitions.
• This role is crucial in executing change management and communication strategies to support the adoption of new processes and technologies, aligning with Takeda’s digital ambitions and ensuring an exceptional end-user experience.
• The Organizational Change Manager will engage with senior stakeholders to craft change narratives, conduct change impact assessments, and support program leads in planning roadmaps and deployments. This position demands a highly experienced change manager capable of driving strategic initiatives and fostering strong relationships with key stakeholders.

• Lead end-to-end change and communication services for digital technology implementations.
• Track effectiveness through standard KPIs and metrics.
• End to End change & communications services for digital technology implementations
• Track change & communications effectiveness through standard KPIs
• Collaborate with communications team members to deliver exceptional user experience.

• Identify and mitigate organizational, process, system, and data changes.
• Collaborate with stakeholders to implement improvements in change and communication methods.
• Execution of defined communications and engagement activities to promote adoption.
• Monitor the change based on process data and additional gathered information using data to identify the appropriate measures.

• Apply the Project Management practices used in Takeda’s DD&T organization, in change and communications including, Project plan, Milestone Management, Status tracking and reporting, Deliverables Follow Up, Issue and Risk Management
• Guidance and oversight of resources executing activities as required.

• Implement continuous improvement ideas, leveraging lessons learned and user feedback.
• Participate in OCM community activities to support internal collaboration and capability building.
• Works with stakeholders to identify and implement improvements within change & communications methods.

• Execute training approaches within DD&T programs, including material development, effectiveness tracking, training ap[proach, TNA, Curriculum and collaboration with training team members.
• Execute of the defined training approach

• Minimum 8 years of experience in change management in a global setting, preferably within an IT function.
• Proven ability to manage change in a diverse data and digital technology landscape.
• Experience in managing change networks.
• Experience in business partnering and providing support services internally to business stakeholders.
• Experience managing multiple projects and priorities.
• Master’s degree in a related discipline (e.g., Communications, Change Management, Business Administration, Human Resources, IS)
• Experience in Pharma, End-to-End GxP projects and in SAP implementations initiatives is a plus

• Experience with end-to-end change implementations for medium – large programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc.

• Driving participation from relevant Stakeholders and Subject Matter Experts (SME) to enable key decision making

• Create relevant plans and ensure end-to-end deliverables execution for the effective management of change.
• Collaborate with Stakeholders and team members to identify needs, objectives, risks and improvement opportunities.

• Establish relationships with key Stakeholders to ensure the success our services
• Innovation (Create/propose and implement new ideas, or solutions that bring significant positive change or value)
• Ensure the Change Management and Communications practices offer different modalities to support effectiveness
• Complexity (Products managed, mix of businesses, internal and/or external business environment, cultural considerations)
• Partner with Stakeholders and Change Management and Communications team to bring unique and complex organizational and process questions

• Experience in communicating effectively to business and IT leaders
• Solid IT skills and a quick learner of new systems
• Open to new ways of working and applying new methodologies
• Proficient in using Microsoft Office 365 applications, including Word, Excel, and PowerPoint
• Experienced in using Change Management methods and tools to facilitate organizational change

• Master’s degree in related specialization area (e.g. Communications, Change Management, Business Administration, Human Resources, IS) is desirable but not essential.

Takeda