
Finacle Helpdesk Support L3
- Mumbai, Maharashtra
- Permanent
- Full-time
- Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support
- Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis
- Working experience on Service Management/ Ticketing Solutions
- Working experience as Delivery Lead in similar Project
- Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Eagerness to learn and adapt to challenging technical tasks
- Advanced degree in a related field is a plus
- Relevant certifications or training a plus