Finacle Helpdesk Support L1

DXC Technology

Mumbai, Maharashtra
Permanent
Full-time

2 months ago

Job Description:Essential Job Functions:Should be skilled in following:

Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
Knowledge of Core Banking Solutions, banking support
Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India

Basic Qualifications:

Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
Strong problem-solving and analytical skills
Effective communication and teamwork abilities
Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

Advanced degree in a related field is a plus
Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .

DXC Technology

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