
Cluster Assistant Revenue Manager _ HIEX Gurugram Sector 50
- India
- Permanent
- Full-time
- Support the execution of global and regional revenue management strategies including pricing, demand forecasting, market segmentation, and business mix optimization.
- Act as a link between hotel teams and global revenue management, ensuring alignment and smooth implementation of initiatives.
- Monitor performance metrics, highlight areas of improvement, and provide data-driven recommendations.
- Support the effective use of IHG revenue systems and tools (e.g., HOLIDEX Plus, PERFORM/Price Optimization, GDS).
- Partner with FPS, HPS, and RMS teams to ensure cohesive execution of revenue strategies.
- Analyze competitor pricing and market trends to support decision-making and inventory control.
- Provide guidance and coaching to hotel revenue/sales teams to enhance understanding of revenue tactics.
- Assist in developing training materials and delivering learning sessions when required.
- Contribute to budget planning, strategic reviews, and regional meetings by presenting market updates and business insights.
- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field.
- 3-5 year of experience in Reservations/Front Office or Revenue-related roles (including industrial training), or equivalent education and experience.
- Strong communication and analytical skills.
- Customer-centric approach with attention to detail.
- True Attitude: Caring, genuine, and committed to making a positive difference.
- True Confidence: Knowledgeable, professional, and trusted by colleagues and guests.
- True Listening: Attentive and responsive to both verbal and non-verbal guest needs.
- True Responsiveness: Timely, proactive, and solution-oriented service.
- 5-day working week
- Duty meals during shift
- Room and F&B discounts across IHG hotels globally
- Comprehensive training and career development opportunities
- The chance to be part of the global IHG family and contribute to delivering True Hospitality