Project Manager, Finance PMO

• Lead and manage end-to-end projects related to Order to Cash and Accounts Payable processes, including process automation, system upgrades, and operational improvements.
• Oversee all project phases, from planning and execution to closure, ensuring thorough requirements gathering, extensive testing, quality assurance, and successful solution implementation.
• Develop and maintain detailed project plans, including scope, timelines, deliverables, resources, and budget, while ensuring comprehensive project documentation such as status reports and post-project reviews are kept up to date.
• Create track and maintain key performance indicators (KPIs) to measure project success, ensure alignment with business goals, and provide progress updates to senior leadership.
• Proactively identify potential risks and issues that may impact projects and develop mitigation strategies to ensure successful outcomes.

• Build and maintain positive relationships with stakeholders, including senior management, clients, and external partners, while serving as an escalation point for project status, risks, and issues.
• Lead change management efforts to ensure smooth adoption of new processes and systems by relevant stakeholders within Order to Cash and Accounts Payable teams.

• Collaborate effectively with cross-functional teams, including finance, IT, operations, and external vendors, to deliver high-quality projects and process improvements that support operational teams in achieving their KPIs while ensuring alignment on project goals, timelines, and deliverables.
• Identify and implement process improvements within Order to Cash and Accounts Payable functions to enhance operational efficiency, reduce costs, and improve overall service delivery.

• Gather, analyze, and interpret financial data to support decision-making.
• Provide insights and recommendations based on data analysis to support decision-making processes within Order to Cash and Accounts Payable.
• Present analytical findings in a clear and concise manner to stakeholders.

• Provide training and support to junior staff members on systems, tools and processes.
• Facilitate training and change management activities to support project implementation.

• This Job has no direct supervisory responsibilities, but as a Project Manager, the role involves indirect leadership by guiding and coordinating cross-functional teams, ensuring alignment, and driving project success without direct authority over team members.

• Minimum Required Education: Bachelor’s degree (BA) in Accounting, Finance, Business or related field from an accredited college or university is required.
• Minimum Required Experience:

• 2-5 years of experience in a Finance & Accounting, Finance Operations and Shared Services domain
• 2-5 years applicable experience in Project management, coordination, or Business Analysis
• Strong understanding of order to cash and accounts payable processes
• Desirable Education/Experience:

• Strong knowledge of project management methodologies, tools, and techniques.
• Experience in process improvement, change management, and project planning.
• Demonstrated ability managing multiple projects and prioritizing tasks effectively.
• Demonstrated capability in strategic results-oriented decisions, and ownership of results (positive or negative).
• Experience in Financial Shared Services
• Logistics or transportation experience

• Lean / Six Sigma (Green or Black)
• Professional qualification (PMP/CAPM/CSM/PRINCE2)

• Analytical Skills -

• Quickly identify problems, develop solutions, and implement corrective actions.
• Make informed decisions based on a thorough analysis of data, risks, and potential impacts.
• Demonstrates attention to detail.
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.
• Communication Skills –

• Strong communication skills, both written and verbally in English
• Excellent presentation skills
• Clearly convey ideas, expectations, and project updates to team members and stakeholders.
• Utilizes variety of interpersonal styles and communication methods
• Time Management Skills -

• Demonstrates follow-up skills.
• Ability to work in a fast-paced environment
• Provides timely and professional support to all internal/external customers.
• Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within the established time frame.
• Other -

• Self-motivated.
• Works with minimal supervision.
• Maintains strict confidentiality.
• Demonstrates a desire to learn, a passion for new ideas and a focus on continuous improvement.
• Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities.
• Builds and maintains effective, collaborative work relationships both internally and externally.
• Good communication and presentation skills.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Adapt to changes in project scope, requirements, or organizational priorities.
• Strong analytical, problem-solving, and critical thinking skills.
• Stay composed and effective under pressure or in the face of unforeseen challenges.

• Basic Computer Skills –

• Proficient in Windows applications and Microsoft Office programs such as Word, Excel and PowerPoint.
• Advanced MS Excel and Powerpoint Skills
• Basic Understanding of existing Looker, HRC, Oracle reports.
• Quickly learns and achieves proficiency in new software applications as needed.

• Other Technical / Computer Skills -

• Thorough knowledge of internal company software applications applicable to position/business unit
• Experience with High Radius Cloud, Oracle, Looker, Coupa and/or Jira is a plus.

• Workspace

• Office / cubicle work space with moderate noise level.

XPO