Cloud Applications Product Manager, CSS OU Curriculum

Bangalore, Karnataka
Permanent
Full-time

1 month ago

Job Category: TrainingJob Description:Oracle University's SaaS Product Management team is responsible for the successful design, development, testing and rollout of all education Oracle Customer Experience (CX) Products for SaaS technologies. The team is also responsible for creating Digital content and Subscription based offerings for customers.We are seeking a passionate and experienced Curriculum Product Manager to lead the development, management, and delivery of learning content for Oracle Customer Experience (CX) Products.As a SaaS Curriculum Product Manager, you will be responsible for shaping the curriculum strategy, collaborating with cross-functional teams, and ensuring content aligns with product roadmap, customer needs, and learning best practices. You will be engaged in partnering with cross functional subject matter experts to enhance content experience for our customers. This is a global role and will involve managing relationships with the Curriculum Development, IT Services, Product Development, Sales, Marketing and the Global Delivery organizations.Responsibilities:Key Responsibilities

Define and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.
Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.
Design structured learning journeys and certification paths for various user personas (end users, implementers, administrators).
Oversee the creation of high-quality digital learning assets including videos, tutorials, hands-on labs, guides, and assessments.
Align curriculum with Oracle Modern Best Practices and ensure integration with Oracle Adoption and Success tools.
Monitor learner engagement, feedback, and outcomes to refine content and improve effectiveness.
Stay current with Oracle CX product updates (quarterly releases) and ensure timely updates to associated training materials.
Manage vendor or in-house content development projects, ensuring timely delivery and quality standards.
Support go-to-market teams with enablement content for new feature rollouts.
Champion learner-centric design using data and feedback to evolve the curriculum.

Qualifications

3-5 years of experience in Customer Experience (CX) Products systems (Sales, Service, Marketing) , preferably .
Proven experience in curriculum development, instructional design, or product training.
Strong understanding of enterprise business processes and Customer Experience Products implementation lifecycles.
Excellent project management and stakeholder engagement skills.
Ability to envision how to translate complex Customer Experience (CX) features into intuitive and effective learning materials.
Experience with learning tools such as content authoring tools, LMS platforms, video editing, SCORM, etc.
Strong communication skills and ability to present ideas clearly.

Preferred Skills

Knowledge of Oracle Customer Experience (CX) products
Experience with agile development methodologies.
Analytical mindset with ability to interpret data and make informed decisions.
Strong communication skills and ability to present ideas clearly.
Familiarity with Oracle University, Cloud Readiness content, or Oracle Guided Learning is a plus.

Qualifications:Career Level - IC2About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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