Manager, DevOps Engineering

Bangalore, Karnataka
Permanent
Full-time

1 day ago

About Ping Identity:At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.Are you ready to take on a leadership role in this dynamic and innovative tech company? Ping Identity is looking for a talented DevOps Manager to join our PingOne Advanced Services team. We provide Ping dedicated cloud tenants using Ping IAM software in a secure, efficient, data-isolated, and compliant manner for large enterprises.As the DevOps Manager, you will lead a team of DevOps engineers in our Bangalore office, overseeing the delivery and maintenance of services to our customers with a focus on quality and efficiency. This team works alongside a global set of teams to support and enhance our cloud based offerings that are the backbone of many Fortune 100 companies.Note to all applicants: This role is more focused on Availability management someone who is more focused and experienced in SaaS, Availability management, incident management, change management, CAB, RCA and customer incidents. Please apply only if you're experienced in these areas.Responsibilities

Clear vision and leadership to ensure your team's contributions align with company objectives.
Coach and mentor team members, fostering a culture of continuous improvement and innovation.
Monitor software performance and coordinate smooth software releases across departments.
Take ownership of high-priority customer escalations and ensure timely resolution.
Recruit and build a team of world-class engineers.

Required Skills & Experience

5-10 years of cloud deployment or product leadership experience.
2+ years in a DevOps management role.
Proficiency in AWS, Azure, or GCP and DevOps tools such as Jenkins, Argo, and Kubernetes.
Running complex distributed systems and applications at scale.
Strong problem-solving skills and ability to communicate technical details effectively.
Self-motivated and committed to achieving project goals.

Desired Skills & Experience

Demonstrated proficiency in IT service management, cloud infrastructure, monitoring tools, and ITIL framework principles.
Possesses the capability to evaluate risks, scrutinise performance data, and formulate efficacious strategies to enhance availability.
Responsible for the oversight and utilisation of monitoring tools to assess the performance and availability of the SaaS platform's infrastructure and services.
Evaluate the availability implications of new change requests and contribute to the Change Advisory Board (CAB).

Life at Ping:We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits:

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Ping Identity

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