Customer Service Manager / Team Leader - Ecommerce industry only

Ciel HR View all jobs

  • Maharashtra
  • Permanent
  • Full-time
  • 1 month ago
Dear Candidates!
Greetings from Greet Technologies Pvt Ltd!
We have an opening for Team Leader
Required Skills:
 Qualification: Any Graduation
 Experience: Minimum 1+ years in Team Leader (BPO Industry)
 Shift: Day Shift
 Location: HSR Layout (Bangalore)
 Immediate Joining
 Languages : English + Hindi + Kannada + Any languages
Key Skills
 Excellent communication skills both written and verbal, customer centric.
 It should be good in attrition & shrinkage.
 Managing the day-to-day activities of the team.
 Strong knowledge of BPO operations, processes, and industry best practices.
 Motivating the team to achieve organizational goals.
 Developing and implementing a timeline to achieve targets.
 Conducting training of team members to maximize their potential.
 Should have experience both in sales and customer care projects.

Ciel HR