Head of Corporate IT

• Develop and implement the IT strategy, not limited to, for enterprise in corporate cloud, infrastructure, systems, applications, networks, assets, vendors and operations in alignment with the overall business strategy.

• Lead and inspire a team of IT professionals, ensuring effective performance and growth.

• Serve as a key advisor to the executive team, providing recommendations on technology adoption, improvements, and IT-related risks.

• Develop and manage the IT budget, ensuring cost-effective resource allocation for IT initiatives.

• Oversee the design, implementation, and maintenance of the company’s internal IT infrastructure (cloud, networking, servers, storage, applications, licenses, assets, vendors etc.).

• Ensure high availability, scalability, and security of all IT systems.

• Manage IT hardware and software assets, ensuring they are up to date and compliant with company standards.

• Lead the implementation of IT security policies and procedures to protect the organization from cyber threats.

• Oversee the continuous monitoring of IT systems for vulnerabilities and take corrective actions when necessary.

• Ensure compliance with relevant industry en government regulations and standards.

• Conduct regular audits of IT infrastructure and internal systems to identify potential risks and areas for improvement.

• Manage day-to-day IT operations, ensuring optimal performance of internal systems and applications.

• Provide technical support and troubleshooting for internal employees, ensuring quick resolution of issues.

• Implement and manage service desk operations to handle IT support requests in a timely manner.

• Establish and enforce IT policies and best practices for end-users across the organization.

• Oversee IT-related projects from inception to completion, ensuring they are delivered on time and within budget.

• Collaborate with cross-functional teams (HR, finance, legal, etc.) to implement IT solutions that support business processes.

• Drive the adoption of new technologies and tools to improve internal workflows and productivity.

• Manage relationships with external IT vendors and service providers, ensuring the quality and reliability of services and products.

• Negotiate contracts and agreements with vendors to ensure cost-effective and high-quality solutions.

• Monitor vendor performance and address any issues or concerns promptly.

• Develop and implement disaster recovery and business continuity plans to ensure minimal disruption to business operations in case of IT outages or disasters.

• Regularly test and update disaster recovery protocols and ensure employees are trained on emergency procedures.

• Lead, mentor, and develop the IT team, fostering a culture of continuous learning and professional growth.

• Ensure appropriate training and development opportunities for IT staff to stay current with emerging technologies and industry best practices.

• Promote collaboration between IT and other departments to understand business needs and provide effective technological solutions.

• Establish KPIs (Key Performance Indicators) for IT performance and deliver regular reports to senior leadership.

• Track and analyze system performance, user satisfaction, and operational efficiency, using data to make informed decisions.

• Regularly report on IT achievements, challenges, and future needs to executive management.

• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.

• Relevant certifications such as ITIL, PMP, CISSP, or other industry-recognized credentials are a plus.

• Proven experience (15+ years) in IT management, with at least 3+ years in a senior leadership role.

• Strong experience in managing IT infrastructure, cloud services, cybersecurity, IT operations, and support teams.

• Demonstrated experience in budget management, vendor relations, and project management.

• Solid experience in managing internal corporate IT systems and technologies (networking, servers, applications, cloud services, etc.).

• Expertise in IT infrastructure management, including networks, servers, storage, and cloud services.

• Knowledge of cybersecurity practices, data protection, and compliance regulations.

• Strong proficiency in enterprise software applications, database management, and system integration.

• Familiarity with business continuity and disaster recovery planning.

• Strong leadership and people management skills with the ability to motivate and guide teams effectively.

• Excellent communication skills, with the ability to present complex IT topics to non-technical stakeholders.

• Strategic thinking and decision-making abilities, balancing long-term objectives with short-term operational needs.

• Strong problem-solving skills, with a proactive approach to identifying and addressing IT challenges.

• Proficiency in managing IT projects, utilizing tools and methodologies such as Agile, Scrum, or Waterfall.

• Ability to prioritize and manage multiple projects simultaneously while ensuring deadlines are met.

• Strong analytical thinking and troubleshooting capabilities.

• Ability to collaborate with various departments and business units to align IT services with overall company goals.

• High attention to detail and a proactive approach to managing IT operations and improvements.

• Full-time, on-site position.

• Some flexibility in working hours may be required based on project timelines or critical IT issues.

• Occasional travel may be required for vendor meetings or office locations.

Qode