
Developer III - SFDC Developer
- Thiruvananthapuram, Kerala Kochi, Kerala
- Permanent
- Full-time
5 to 6 Years Total IT Experience
(Minimum 3–4 Years in Salesforce Development, Configuration & Administration)Hiring Location:
UST Locations – Bangalore, Pune, Trivandrum, Kochi, Hyderabad, Chennai, Noida, Gurgaon, Kolkata
Job Summary:
We are looking for a Salesforce Service Cloud Developer with hands-on expertise in Apex, Lightning Web Components (LWC), Salesforce Flows, and Service Cloud implementation. The ideal candidate will be responsible for designing, developing, and deploying scalable and maintainable Salesforce solutions, particularly focused on customer service processes and automation.Key Responsibilities:
Design, develop, test, and deploy high-quality Salesforce solutions using Apex, LWC, Visualforce, and Flows.Customize and configure Salesforce using Lightning App Builder, Dynamic Forms, and Process Automation tools.Develop Apex triggers, batch classes, schedulers, and integrations (REST/SOAP APIs).Build reports, dashboards, and reusable UI components tailored to customer service operations.Collaborate with business analysts, product owners, and development teams to understand and implement business requirements.Participate in Agile/Scrum ceremonies and contribute to sprint deliverables.Support UAT, deployment, and production environments.Conduct code reviews and follow Salesforce best practices and coding standards.Stay updated with Salesforce releases and platform enhancements.Must Have Skills:
3–4+ years of hands-on Salesforce development experienceStrong experience in:Apex, Lightning Web Components (LWC), VisualforceSalesforce Flows (Record-Triggered, Screen, Auto-Launched)SOQL/SOSLIn-depth knowledge of Salesforce Service Cloud features and configurationsExperience with Lightning Record Pages, Dynamic Forms, App BuilderUnderstanding of Salesforce data model, security model, and deployment practicesExperience with REST/SOAP integrations and middleware toolsExcellent communication and collaboration skills, including client interactionStrong problem-solving and debugging capabilitiesSalesforce Platform Developer I and App Builder CertificationsGood to Have Skills:
Experience in Sales Cloud, Experience Cloud (Communities)Knowledge of Agent Force and Data CloudExperience with trigger frameworks and scalable code design patternsExposure to Salesforce CI/CD tools (e.g., Gearset, Copado, ANT, Jenkins)Familiarity with Salesforce release cycles, upgrades, and new feature adoptionSalesforce Platform Developer II, JavaScript Developer, or Service Cloud Consultant CertificationsRecent certifications such as AI Associate, Data Cloud, or AgentForce SpecialistPrior experience working in Agile/Scrum methodologiesCertifications Required:
Mandatory:Salesforce Platform Developer ISalesforce App BuilderPreferred / Desirable:Salesforce Platform Developer IISalesforce Service Cloud Consultant / JavaScript Developer ILatest: AI Associate, Data Cloud Specialist, AgentForce SpecialistSkillsApex,Visualforce,SalesforceSkills:Sfdc,Crm,LightningAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.