
Associate Product Manager, CRM Platforms
- Bangalore, Karnataka
- Permanent
- Full-time
- Add and manage advertising funds in Microsoft Bing.
- Integrate seamlessly with payment gateways like Stripe and Chargebee.
- Ensure compliance, fund tracking, invoicing, and reconciliation.
- Support both prepaid and postpaid workflows, tailored for global regions including China and ROW.
- Provide a scalable, self-serve experience for agencies and resellers.
- Define and manage the product roadmap based on business goals and user feedback.
- Drive feature development and iteration across PG integration, fund workflows, user management, reporting, and compliance tracking.
- Manage third-party integrations (Microsoft Ads APIs, Stripe, Chargebee).
- Own workflows for fund authorization, settlement, invoice generation, and Microsoft IO sync.
- Ensure a smooth, intuitive self-serve experience for users managing funds and IOs.
- Collaborate with Salesforce developers, designers, and QA to deliver high-quality releases.
- Track product performance through usage metrics, fund flow visibility, and platform reliability.
- Drive automation and insights via dashboards and intelligent fund recommendations.
- Work closely with Finance, Legal, and Operations teams to ensure fund flow compliance.
- Implement controls for user access, invoice tracking, and system audits.
- 3-6 years of Product Management experience, ideally in B2B SaaS or internal enterprise tools.
- Strong understanding of payment workflows, billing systems, and platform integrations.
- Experience working with Salesforce (preferably Community Cloud) is a big plus.
- Prior exposure to PGs like Stripe/Chargebee, and working knowledge of fund or invoice management.
- Excellent communication and stakeholder management skills.
- Experience with Microsoft Ads ecosystem or digital advertising platforms.
- Background in FinTech, RevOps tools, or billing/reconciliation flows.