People Consulting-Learning-Manager

Bangalore, Karnataka
Permanent
Full-time

1 day ago

At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.EY- Global Delivery Services (GDS) - People Consulting (PC) - SAP/Systems Implementation Learning ManagerManaging the global workforce in today's fast changing and highly disrupted environment is becoming increasingly complex. As a member of our GDS PC practice, you'll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction.The opportunityWe are looking for Instructional Design Managers with expertise in Systems Implementation (SI) /SAP to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the GDS PC team.Your key responsibilities

Lead and drive large-scale SAP/SI engagements and deliver through teams. Manage escalations, own quality, track deliverables and manage engagement stakeholders
Establish instructional design expertise within the practice, grow and lead a team of instructional design specialists in the SAP/SI domain
Liaison with regional stakeholders selling work in the instructional design space to build project pipeline
Identify and build new SAP/SI capabilities in the team based on trends in the various market regions
Lead SAP/SI instructional design efforts using the most advanced technologies and digital solutions in the market
Ensure high quality SAP/SI deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging SAP/SI course content and learning activities
Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting
Provide visual design strategy as best fit solutions for learner centricity
Provide advice and guidance as a subject matter expert and work effectively as part of a large, distributed program team
Lead the development of collaterals, tools, techniques, and methodologies to develop the SAP/SI practice
Contribute to process re-engineering and help bring in efficiencies across GDS PC through automation
Perform the role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team

Skills and attributes for success

High integrity and commitment to work in a new and challenging environment
Ability to manage ambiguity and be proactive
Extremely sharp attention to detail
Strong communication and presentation skills
Cross cultural awareness and sensitivity
High energy levels, agility and adaptability
Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

Bachelor's or associate degree with 10-14 years of hands on experience in implementing and leading large and complex learning projects
Proven experience and knowledge of SAP systems, modules, and functions, such as SAP FI, SAP HR, SAP MM, S4/HANA etc.
Great exposure and experience in designing and developing SAP/SI trainings
Knowledge of multiple ERP systems, such as Oracle, Workday etc. is a plus
Exceptional knowledge of SAP EnableNow
Excellent knowledge of storyboarding, visual design principles, and branding guidelines
Effective writing skills (grasp and command over English)
Proficiency in MS PowerPoint and MS Excel
Ability to articulate design decisions, suggestions and provide creative direction
Experience in managing large teams as well as multiple concurrent digital learning engagements
Proficiency with one or more course authoring and learning tools: SAP Enable Now, Articulate Storyline, captivate, WalkMe, Camtasia, Vyond, VideoScribe
Practical knowledge and experience in instructional design principles
Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT
Ability to review learning deliverables developed by others
Ability to develop learning estimations and proposals
Excellent knowledge of assessment and evaluation methods and learning experience platforms
Cross industry exposure

Ideally, you'll also have

Flexibility in and comfort with learning and applying new software and work processes
Experience in ensuring e-learning materials and course materials are developed under a strict change control with thorough testing before release to the live environment
Experience using gamification within the design and development of online content, to create a more immersive experience for the end user
Ability to create design documents and design guides
A background in content design or content marketing
Experience working in tech organizations
Experience working with all kinds of media
Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
Proven project management experience to take digital learning from concept to delivery
Familiarity with website design, video technology, and editing

What we look for

Learning experts in the SAP/SI domain with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
Knowledge and experience of working in a cross-cultural setup

What working at EY offersAt EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are.You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that's right for you

EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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