Assistant Manager - Revenue & Reservations
- India
- Permanent
- Full-time
- Develop and implement revenue management strategies to maximize hotel occupancy and revenue
- Analyze market trends, competitor pricing, and demand patterns to make informed pricing decisions
- Manage and oversee the reservations process, ensuring efficient handling of bookings and inquiries
- Generate and analyze performance reports, providing insights to senior management
- Collaborate with sales, marketing, and front office teams to align revenue strategies
- Monitor and evaluate the effectiveness of revenue management tactics and adjust as needed
- Ensure compliance with revenue management policies and procedures
- Train and mentor team members on revenue management principles and reservation best practices
- Respond to customer inquiries and resolve issues related to reservations and pricing
- Stay updated on industry trends and implement innovative revenue management techniques
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- 3-5 years of experience in hotel revenue management and reservations
- Proficiency in revenue management systems and Property Management Systems (PMS)
- Strong analytical skills with the ability to interpret data and make strategic decisions
- Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
- Excellent communication skills, both verbal and written
- Proven experience with pricing strategies and yield management
- Strong customer service orientation with the ability to handle complex situations
- Detail-oriented with excellent organizational and time management skills
- In-depth knowledge of the hospitality industry and current market trends
- Revenue Management certification preferred
- Ability to work in a fast-paced environment and adapt to changing market conditions
- Demonstrated leadership skills and ability to work effectively in a team
- An opportunity to be with world's preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.