Senior Technical Writer
- Bangalore, Karnataka
- Permanent
- Full-time
- Minimum of 4+ years of technical writing experience
- Familiarity with conventions in form, structure, and notation of technical writing
- Exceptional written, organizational, inter-personal, project management, and communication skills
- Proficiency in Oxygen, or other XML authoring tools, Frame maker, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint
- Writing in DITA framework
- Working knowledge of Agile methodologies
- Wide degree of creativity
- Highly motivated with the ability to work well both independently and in a team environment
- Ability to communicate using English (or local language)
- Writing experience in the medical device industry
- Experience writing user and service documents, and using content management systems and xml authoring tools
- Understanding of the software development cycle
- Functional knowledge in a wide range of technologies such as HTML and VB Script.
- DITA
- Adobe Illustrator
- Mechanical Engineering Background: helpful to understand device components, workflows and technical terminology
- Fast learner & adaptability: ability to quickly understand new tools, processes and domain knowledge
- Create, edit, and maintain technical user and service publications that accurately and effectively support the product release requirements in various output formats (pdf, online help, cd, etc.)
- Develop content using a content managements system and xml authoring tool
- Track and fix content defects
- Create documentation methodologies, frameworks, and workflow diagrams
- Coordinate review of all assigned writing projects to ensure thorough documentation
- Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others
- Complete writing assignments on-time and within budget according to departmental and industry standards
- Assist and/or analyze project requirements to determine types or publications needed and develop project plans and timelines
- Contribute to the development and expansion of the department and it’s offerings
- Successfully work with and communicate with global teams
- Assists and develops graphic and illustrations used in user and service documentation
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
- Should be able to work late hours as there would be a need to connect with Global counterparts on a regular basis.