Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.Key Responsibilities:Maintain and manage booking data with accuracy and efficiency.Engage with clients through professional communication, congratulating them on their property bookings.Coordinate and schedule site visits, ensuring a seamless and personalized experience.Facilitate client visits by providing welcome kits/hampers and addressing their queries.Cultivate strong client relationships by offering consistent post-sales support.Solicit referrals from satisfied clients to generate new business opportunities.Ensure timely resolution of client concerns by liaising with internal teams.
