DocOnline - Associate - Telesales (0-1 yrs) Noida (Telesales/Inside Sales/BPO)

DocOnline

  • Noida, Uttar Pradesh
  • Permanent
  • Full-time
  • 1 month ago
Roles and Responsibilities - Telecalling Executive (DocOnline)- Promote and sell DocOnline's healthcare plans and value-added services to potential customers through outbound calls.- Understand Customer health and financial needs to recommend the most suitable plan, with a focus on high-ATS products and EMI offerings.- Clearly explain plan benefits, features, and pricing to customers, addressing queries and building confidence in our services.- Maintain strong customer relationships by following up, resolving concerns, and ensuring a smooth onboarding experience.- Accurately document sales interactions, lead status, conversions, and feedback in CRM systems.- Share regular updates with the Team Leader on progress, objections faced, and potential improvements.- Develop a deep understanding of DocOnline's digital health services, including Doctor Consultations, SmartSave, Chronic Care, Mental Health products, and more.Skills and Experience- Minimum 6 months to 1 year of experience in outbound tele-sales, preferably in healthcare, insurance, or fintech domains.- Proven track record of meeting or exceeding sales and conversion targets.- Excellent communication skills in Hindi and English; proficiency in regional languages (e.g., Telugu, Malayalam, Tamil, Gujarati, Marathi, Kannada) is a plus.- Comfortable with target-driven environments and capable of handling objections with confidence.- Strong interpersonal skills with a customer-first approach.- Quick learner with the ability to grasp evolving DocOnline product offerings and service enhancements (ref:updazz.com)

updazz .com