Senior Executive - Customer Service (2-5 yrs) Bangalore (After-Sales/Customer Service)
Skyleaf Consultants
Bangalore, Karnataka
Permanent
Full-time
1 month ago
Key Responsibilities:- Handle in-person, phone, and email queries with professionalism and empathy - Maintain accurate customer records and feedback tracking - Coordinate with vendors for transport, lounge ops, and logistics - Manage front desk responsibilities including visitor management and reception operations- Ensure compliance with company service standards and policiesWho You Are: - Graduate in any discipline with 2-5 years of experience in customer service or front-office roles - Excellent communication skills and email etiquette - Calm, composed, and tactful under pressure - Proficient in MS Office; CRM knowledge is a plus - High emotional intelligence and a collaborative attitude - Prior experience in aviation or corporate environments is a bonus (ref:updazz.com)