
QA Manager_MT MX Swift Payments OBPM_Bangalore
- Bangalore, Karnataka
- Permanent
- Full-time
- Strategic QA Leadership:
- Define and implement comprehensive QA strategies, frameworks, and processes tailored for complex banking applications, covering functional, non-functional (performance, security), and regulatory compliance testing.
- Develop and maintain a robust quality assurance roadmap aligned with business objectives and product development timelines.
- Drive continuous improvement in QA processes, tools, and methodologies to enhance efficiency and effectiveness.
- Team Management & Development:
- Lead, mentor, and motivate a team of QA engineers and analysts, fostering a culture of quality, collaboration, and continuous learning.
- Conduct performance reviews, provide constructive feedback, and identify training and development needs for team members.
- Actively participate in the hiring and onboarding of new QA talent.
- Test Planning & Execution Oversight:
- Oversee the end-to-end testing lifecycle for projects, from requirements analysis to UAT support and post-implementation validation.
- Ensure the creation of detailed test plans, test cases, and test data for complex banking scenarios across all relevant applications (OBPM, FCC, Fabel, IBMB, SWIFT Alliance, SWIFT Network).
- Monitor test execution progress, defect trends, and overall quality metrics, providing regular and insightful reports to senior management and stakeholders.
- Domain & Application Expertise:
- Possess a deep understanding of banking operations and regulatory requirements related to:
- Payment Systems: Inward, Outward, Book Transfers, Domestic Transactions, LRS outward remittances.
- Trade Finance: Import/Export Bills, EDPMS/IDPMS.
- Financial Crime Compliance (FCC): AML, Sanctions screening, Fraud detection.
- SWIFT Operations: SWIFT Alliance, SWIFT Network messaging standards (MT/MX).
- Digital Banking: Internet Banking and Mobile Banking functionalities.
- Ensure test coverage for complex interdependencies between various banking systems and external networks.
- Automation & Tools:
- Champion test automation initiatives, guiding the team in selecting appropriate tools and frameworks (e.g., Selenium, Appium, Postman, SOATest).
- Oversee the development and maintenance of automated test suites to enhance regression testing efficiency.
- Promote the use of data-driven testing and continuous testing practices.
- Stakeholder Communication & Risk Management:
- Collaborate effectively with Product Owners, Business Analysts, Development Leads, and Project Managers to ensure clear communication of quality status, risks, and dependencies.
- Proactively identify and assess quality risks, developing mitigation strategies.
- Facilitate defect triage meetings and ensure timely resolution of critical issues.
- Compliance & Audit:
- Ensure all QA activities adhere to internal quality standards, regulatory guidelines (e.g., RBI), and industry best practices.
- Support internal and external audits related to application quality and compliance.
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Minimum of 8+ years of progressive experience in Quality Assurance, with at least 3-5 years in a leadership/management role for banking applications.
- Mandatory deep domain expertise in Banking & Financial Services, specifically with hands-on experience in one or more of the following applications/areas:
- OBPM (Open Banking Payment Management)
- FCC (Financial Crime Compliance)
- Fabel (or similar core banking/payment processing systems)
- IBMB (Internet Banking & Mobile Banking)
- SWIFT Alliance / SWIFT Network messaging
- Extensive understanding of banking transaction lifecycles including:
- Inward, Outward, Book Transfers, Domestic transactions.
- Trade Finance: Import Bills, Export Bills, EDPMS/IDPMS.
- LRS (Liberalised Remittance Scheme) outward remittances.
- Proven experience in defining, implementing, and optimizing QA processes within an Agile/Scrum environment.
- Strong experience with test management tools (e.g., Jira, Azure DevOps, ALM Octane, qTest).
- Demonstrated expertise in test automation strategies and practical experience with automation tools (e.g., Selenium, Appium, API testing tools like Postman/SOAPUI).
- Solid understanding of database concepts and proficiency in SQL for data validation.
- Excellent leadership, communication (written and verbal), and interpersonal skills.
- Ability to manage multiple priorities, projects, and stakeholders in a fast-paced environment.
- Strong analytical, problem-solving, and decision-making abilities.
- ISTQB Advanced Level or Expert Level Certification.
- Experience with performance testing tools (e.g., JMeter, LoadRunner).
- Familiarity with CI/CD pipelines and DevOps practices.
- Knowledge of scripting/programming languages (e.g., Python, Java).