Customer Success Manager

Refining Skills Academy

Bangalore, Karnataka
Rs. 50,000 per month
Permanent
Full-time

11 hours ago

Build strong client relationships that drive growth.At Refining Skills, were looking for a Customer Success Manager to own client relationships end-to-end - ensuring smooth communication, high satisfaction, and long-term partnerships.Key Responsibilities

Manage and grow client relationships as the primary point of contact
Ensure clear, gap-free communication and strong engagement
Drive client retention, referrals, and repeat business
Handle accounts receivable follow-ups and ensure timely payments
Coordinate with internal teams for smooth delivery
Resolve issues proactively with a solution-oriented approach

What You Bring

Experience in account management / customer success / client servicing
Strong communication, empathy, and stakeholder management
Proactive mindset with strong ownership and follow-through
Ability to manage multiple clients effectively

What Success Looks Like

Strong client relationships and high retention
Smooth communication with no delays
Timely payment closures
Clients see you as a trusted partner

Why This Role?

High ownership and direct client impact
Fast-paced, growth-focused environment
Strong learning and visibility

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