Technology Manager II- Digital

Lululemon Athletica View all jobs

Bangalore, Karnataka
Permanent
Full-time

7 days ago
Apply easily

About lululemon India Tech HubFounded in 1998 at Vancouver, lululemon is a performance apparel company that sells athletic and lifestyle products. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We are driven by our brand purpose to elevate human potential by making individuals feel their best which helps us design our products with high filter and high style. We use a unique product creation methodology called Science of Feel in all our products to offer convenient, comfortable and long-lasting experience. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.Job DescriptionTechnology Manager II - DigitalWho we are:lululemon is a yoga-inspired technical apparel company to big things. The practice and philosophy of yoga inform our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.About this team:This role is for the lululemon technology organization. Our purpose is to empower the organization to drive innovation and deliver on its strategic vision that includes optimized sourcing & manufacturing processes, cultivating a responsible supply chain while ensuring superior product quality. We are a team that dares to innovate, support each other, elevate our partnerships and collaborate while having fun.We are looking for a seasoned technology leader to support technology teams from Bangalore SSC and be part of the strategic expansion of this group as we continue to invest in our ITH footprint to support our business partners globally. In this influential role you will closely collaborate with technology leaders in North America to shape and deliver the team's roadmap and technology vision. You will be responsible for ensuring the success of your team and proactively identify the most high-value deliverables and keep the team focused on meeting quality standards. You are a leader who is comfortable managing team members with various skillsets and can communicate expectations clearly to all team members. You operate as an owner and are an advocate for your people who understand that we are stronger as a team than as individuals.A Day in the life:

Lead and grow a team of skilled engineers, architects, and analysts through empathy and people-centric approach
Set the team's delivery roadmap and technical goals, working closely with technology leaders in North America and other partner teams.
Ensure team's deliverables meet the security, quality and engineering maturity standards set by enterprise architecture and engineering
Ensure that team is delivering as per the planned timelines by helping remove any blockers
Manage the resource and delivery plans for the team.
Ensure the right skills are being used to solve the right problems by supporting the team with coaching, skills development, and career path leadership
Being a role model and lead awareness and training for your team in our IDEA program - Inclusion, Diversity, Equity and Action.

Job Description Technology Manager (Mar Tech, SFMC, AI / ML):Role Overview:

Technology Manager with 1315 years of experience in enterprise-scale Mar Tech platforms, Salesforce Marketing Cloud (SFMC), and AI / ML-powered data engineering.
This leader will drive the technical strategy, delivery excellence, and operational maturity for next-generation marketing technologies, customer engagement platforms, and data-driven personalization capabilities.
The ideal candidate brings a strong blend of engineering depth, architectural thinking, people leadership, and hands-on experience building high-performance, highly distributed systems at global scale.

Basic Qualifications:

Bachelors degree in Computer Science or related field.
10+ years of experience in enterprise IT with hands-on engineering and architecture background.
10+ years leading high-performing engineering teams with proven DevOps and automation practices.
Deep experience with enterprise-grade integration patterns: batch, APIs, streaming, messaging, ETL, service bus.
Hands-on expertise in API platforms, microservices, Kafka, and distributed system design.
Demonstrated experience building scalable, resilient infrastructure for high-throughput services with zero downtime.
Proven ability to drive large cross-functional programs and influence senior stakeholders globally.
Experience establishing Centers of Enablement, integration governance, and federated delivery models.

Technical Delivery & Architecture:

Architect, build, and operationalize high-throughput, zero-downtime APIs, integrations, and distributed systems.
Lead MarTech platform capabilities including Salesforce Marketing Cloud, customer journeys, segmentation, personalization, and omni-channel engagement workflows.
Design and optimize advanced data engineering pipelines in Snowflake, integrating AI / ML models for predictive analytics and automation.
Apply strong data modelling principles to create scalable analytical and transactional data structures.
Implement DevOps and MLOps practices: CI/CD, infrastructure as code, ML workflow automation, monitoring, and observability.
Leverage Kafka, Apigee, microservices, and service bus patterns to build robust, loosely coupled integration architectures.
Deliver actionable insights through digital analytics and Power BI, including DAX, Power Query, KPIs, dashboards, and attribution analysis.

Operational Excellence:

Ensure platform reliability, scalability, and performance with 24/7 availability expectations.
Drive incident-free operations through automation, observability, runbooks, and continuous feedback loops.
Establish strong governance for API lifecycle, integration patterns, data quality, and model monitoring.
Manage vendor relationships, budget planning, capability assessments, and build-vs-buy decisions.

Preferred Qualifications:

Strong evangelist of Agile, DevOps, cloud-native, and modern engineering practices.
Up-to-date knowledge of industry trends in integrations, cloud platforms, AI / ML, and automation.
Ability to simplify complex concepts and communicate effectively with technical and business audiences.
Experience driving modernization initiatives and reducing legacy technology footprints.
Strong problem-solving skills with a balance of strategic vision and detail-oriented execution.

Technical Skills:

Integration & API Platforms: Kafka, Apigee, Microservices, Service Bus, REST / GraphQL, event-driven architecture.
Cloud & Data: Azure, Snowflake, Databricks, CDP platforms, AI / ML fundamentals.
ELT / ETL Tools: Informatica, SSIS, DataStage.
DevOps & Automation: CI/CD, Jenkins, Git, Ansible, infrastructure-as-code, pipeline automation.
Containers & Orchestration: Docker, Kubernetes, cloud-native container management.
Digital Analytics: Power BI, DAX, Power Query, customer segmentation & attribution models.
MarTech Expertise: Salesforce Marketing Cloud (SFMC) journeys, segmentation, personalization, email / SMS automation.

Lululemon Athletica