Senior Manager - Social Media Insights & Analytics - 5+ Years - Mumbai

Crescendo Global View all jobs

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 22 days ago
Senior Manager - Social Media Insights & Analytics - 5+ Years - MumbaiLooking for a dynamic leader to drive client delivery, operational excellence, and team management within a fast-growing social media insights practice. If you have strong experience in digital analytics, client servicing, and managing high-performance teams-this role is for you!Location - MumbaiYour Future Employer - A leading research, analytics, and advisory firm specializing in delivering data-driven insights, social listening, and market intelligence solutions to global clients across industries.Responsibilities - * Act as the primary point of contact for clients and build strong, long-term relationships.
  • Ensure timely and high-quality delivery of social media insights, analytics dashboards, and reports.
  • Design and implement efficient processes for social listening, analytics, and reporting.
  • Lead, mentor, and manage cross-functional teams across multiple projects.
  • Oversee multiple client engagements while ensuring quality, timelines, and operational efficiency.
Requirements - * 5+ years of experience in social media insights, digital analytics, market research, or related domains.
  • Proven experience in team management and client servicing roles.
  • Strong understanding of social listening tools and analytics frameworks.
  • Ability to manage multiple projects with high attention to detail.
  • Excellent communication, stakeholder management, and problem-solving skills.
What is in it for you -
  • Opportunity to work with global clients
  • Leadership role in a high-growth environment
  • Exposure to cutting-edge social media analytics and insights
Reach us - If you think this role is aligned with your career aspirations, kindly write to us with your updated CV at for a confidential discussion on the role.Disclaimer - We specialize in senior to leadership-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and ethical hiring experience. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability.Note - Due to a high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within one week, please consider your profile not shortlisted. Thank you for your patience.Scammers can misuse Crescendo Global's name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert!Profile Keywords - Crescendo Global, Jobs in Mumbai, Senior Operations Manager Jobs, Social Media Analytics Jobs, Digital Insights Roles, Market Research Jobs, Client Servicing Roles, Social Listening Jobs, Analytics Manager Jobs, KPO Jobs, Consumer Insights Careers, Operations Leadership Roles

Crescendo Global