NI Pune Product Solution Manager
- Pune, Maharashtra
- Permanent
- Full-time
- Lead customer workshops to capture needs, constraints, operational context, and success criteria.
- Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
- Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization, plan and lead customer training activities
- Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to government client needs and priorities.
- Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
- Actively participate in Agile ceremonies such as sprint planning, backlog grooming, and refinement sessions, ensuring customer needs are accurately represented and prioritized.
- Contribute to project delivery planning, working with cross-functional teams to define scope, delivery milestones, resource needs, and risk mitigation strategies.
- Review and assess Change Requests (CRs) for feasibility, impact, and alignment with the product roadmap.
- Help prioritize customer requests in partnership with Product Management and R&D, balancing customer value with delivery capacity.
- Support the development team with issue root cause analysis to ensure timely resolution and maintain product quality.
- Maintain deep product knowledge, staying current with capabilities, roadmap developments, and technical architecture.
- You should have the most comprehensive knowledge regarding how to use the product, as you would need to be capable of delivering operational and methodology training for the customers
- Collaborate across teams — acting as the voice of the customer within Product, Engineering, and Delivery organizations.
- Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies, with deep expertise – MUST
- Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains is a strong advantage.
- Proven experience in customer-facing solution roles such as Product Manager, Solution Consultant, or Pre-Sales Engineer.
- Ability to translate technical concepts into business value and vice versa.
- Experience working with Agile teams, participating in sprint planning, and backlog grooming – advantage
- Experience in training & documentation creation or as a technical instructor – nice to have
- Bachelor’s degree in computer science, Engineering, or a related field.
- Excellent English skills
- Customer-centric mindset with a passion for delivering value.
- Strategic thinker who can also execute tactically.
- Adaptable and comfortable in dynamic, fast-changing environments.
- Skilled at building trust and credibility with diverse stakeholders.
- Strong analytical and problem-solving abilities.