Red Hat Training and Certification Delivery Manager

• Training Delivery Management:

• Oversee the scheduling, coordination, and delivery of Red Hat training programs.
• Ensure that training sessions are conducted by certified instructors and meet Red Hat's quality standards.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Certification Management:

• Manage the administration of Red Hat certification exams.
• Ensure the integrity and security of the certification process.
• Track and report on certification pass rates and other relevant metrics.
• Team Leadership:

• Lead and mentor a team of training coordinators and instructors.
• Conduct regular performance reviews and provide feedback to team members.
• Foster a collaborative and positive work environment.
• Client Engagement:

• Act as the primary point of contact for clients regarding training and certification inquiries.
• Work closely with clients to understand their training needs and customize programs accordingly.
• Address and resolve any issues or concerns related to training delivery.
• Process Improvement:

• Identify opportunities for process improvements and implement best practices in training delivery.
• Stay updated with the latest trends and developments in Red Hat technologies and training methodologies.
• Collaborate with the curriculum development team to provide feedback on training materials.
• Use Case Development and Hands-On Labs:

• Develop and implement real-world use cases and hands-on labs to enhance the practical learning experience.
• Integrate DevOps practices and tools, including GitHub, into training programs to provide comprehensive, hands-on learning.
• Ensure that labs and use cases are aligned with industry standards and Red Hat certification requirements.
• Reporting and Analytics:

• Maintain accurate records of training sessions, attendance, and certification results.
• Generate regular reports on training and certification activities for senior management.
• Analyze data to identify trends and areas for improvement.

• Education:

• Bachelor's degree in Education, Information Technology, Business Administration, or a related field. A Master's degree is a plus.
• Experience:

• Minimum of 5 years of experience in training delivery management, preferably in the IT industry.
• Proven experience with Red Hat technologies and certification programs.
• Strong leadership and team management skills.
• Skills:

• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.
• Ability to work effectively with diverse teams and clients.
• Proficiency in using training management software and tools.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Experience with DevOps practices and tools, including GitHub.

• Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA) certification.
• Experience with e-learning platforms and virtual training delivery.
• Knowledge of instructional design principles and adult learning theories.

• This position may require occasional travel to client sites or training locations.
• Flexibility to work outside regular business hours to accommodate global training schedules.

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