
Specialist, Technical Support Engineering
- Bangalore, Karnataka
- Permanent
- Full-time
- Support the daily operations of critical data Centre facilities globally, ensuring compliance with JLL and LSEG policies and financial regulatory requirements.
- Coordinate and track preventative and reactive maintenance schedules, including vendor management and contractor oversight.
- Enforce rigorous access control procedures to maintain site security and regulatory compliance.
- Maintain detailed records and logs for work orders, incidents, risk assessments, and maintenance activities.
- Liaising with internal and external technical teams through to request resolution.
- Assist in incident management by responding to alarms, raising tickets, documenting incidents, and supporting root cause analysis investigations.
- Ensure operational tasks, such as remote hands activities (racking, patching, cable management, equipment decommissioning), are completed efficiently and accurately.
- Support internal and external audits by preparing documentation and assisting in compliance verifications.
- Participate in the improvement of site procedures (SOPs, EOPs, MOPs) and operational best practices.
I want to work for JLL.