
Organizational Change Management - Manager
- Kochi, Kerala
- Permanent
- Full-time
- Establish change management expertise within the practice, grow and lead a team of change and learning design specialists
- Enable delivery and execution of change management strategy for global large transformation programs in partnership with global EY offices.
- Provide advice and guidance as a subject matter expert and work effectively as part of a large distributed program team.
- Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Manage engagement risk, project economics, manage escalations and ensure effective planning and budgeting
- Lead development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
- Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
- Perform the role of a counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
- Collaborate with subject matter experts across the HR service areas (learning and development, staffing, talent management, diversity, compliance) to provide insights on overall strategic and operational performance
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
- Postgraduate degree or equivalent with a specialization in Human Resources (India or abroad)
- 12 -16 years of relevant experience
- Experience leading change management efforts on global client projects
- A track record of designing and implementing medium - large scale change programs including HR Transformation, Human-Centered Design, Digital Strategy, and ERP Transformation
- Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
- Experience in managing delivery team of at least 5+ individuals, providing advice and guidance on career development, L&D, and performance management
- Experience in learning design and content development using techniques of instructional design and application of it to enable a change program
- Experience in selling and delivering work that spans across the full project lifecycle
- APMG, PROSCIĀ® or equivalent certification
- Experience in creating project budget and resource estimates for several domains within HR and technology transformations
- Experience facilitating solution workshops and design sessions across multiple industry verticals and geographies
- Experience in identifying and deploying leading edge communication and stakeholder engagement tools and techniques
- Experience in leading and supporting a network of Change practitioners to work in a cross functional and client-facing environment
- Expertise in recommending and leveraging new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
- Experience in identifying and leveraging data-driven change management techniques to drive the transformation
- Knowledge of one or more HCM cloud - Oracle, SAP, and other out-of-box HR technologies
- Working knowledge of Project management
- Technical experts with commercial acumen, relevant experience and a high degree of enthusiasm to adapt and learn in a fast-moving environment
- Knowledge and experience of working in a cross-cultural setup
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you