Defect & Release Manager
- Bangalore, Karnataka
- Permanent
- Full-time
We are seeking a highly organised and technically proficient Defect & Release Manager to oversee the end-to-end defect lifecycle and release management process for a large-scale legacy application modernisation programme. This role is pivotal in ensuring quality, traceability, and timely delivery across multiple development and testing streams.
Key Responsibilities:
Defect Management
- Own and manage the full defect lifecycle from identification to closure.
- Track, triage, and prioritise defects in collaboration with QA, development, and business teams.
- Facilitate daily/weekly defect triage meetings with cross-functional stakeholders.
- Ensure timely Root Cause Analysis (RCA) and corrective/preventive action planning.
- Maintain a centralised defect repository with accurate status, ownership, and resolution notes.
- Plan, coordinate, and manage software releases across multiple environments (Dev, QA, UAT, Prod) collaborating with the DevOps Lead and Support Services.
- Define and enforce release readiness criteria and quality gates.
- Maintain release calendars and communicate schedules and impacts to stakeholders.
- Generate and distribute regular defect and release reports (daily, weekly, sprint-based).
- Provide insights and metrics on defect trends, release stability, and quality KPIs.
- Act as the central point of contact for defect and release-related communications.
- Continuously review and improve defect and release management processes.
- Define and implement best practices for defect prevention and early detection.
- Support test strategy and quality assurance initiatives with data-driven insights.
- Contribute to retrospectives and lessons learned sessions.
- Maintain comprehensive documentation for defect workflows, release procedures, and RCA outcomes.
- Ensure traceability between defects, test cases, and requirements in collaboration with the Test Manager & Business Analysts.