IT Lead - QA and Release Governance

• Define and enforce standardized QA processes across product teams.
• Audit test coverage and adherence to automation guidelines.
• Establish and maintain testing standards and best practices.
• Provide enablement and oversight for QA activities; execution and script development remain with product teams.
• Collaborate with cross-functional teams to ensure quality objectives are met.
• Enable industry standard KPIs and bring roll up visibility at an organization level
• Continuously improve the QA Governance process.

• Design and implement a standardized release process, guidelines for core applications.
• Facilitate Change Advisory Board (CAB) meetings and ensure proper documentation and approvals.
• Ensure compliance with organizational policies and ITIL frameworks.
• Define and govern code repository structures and deployment pipelines.
• Monitor release activities to ensure smooth & compliant deployments and report release metrics.
• Continuously improve the Release Management process.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in IT governance, QA, or release management roles.
• Strong understanding of QA methodologies, automation frameworks, and release processes.
• Experience with ITIL practices and enterprise change management.
• Excellent communication, facilitation, and stakeholder management skills.
• Familiarity with CI/CD tools and code repository platforms (e.g., Git, Azure DevOps, Jenkins).
• ITIL certification or equivalent experience.
• Experience in large-scale enterprise environments.
• Ability to influence without direct authority and drive cross-functional alignment.

Hubbell