Quality Engineering Manager

• Develop, publish, manage, and execute test strategies, test plans, test cases, traceability matrices, automation scripts, status reports, defect logs, and exit reports.
• Identify and obtain required test data and test environments to support testing activities.
• Develop, publish, and execute testing estimates and manage financials related to testing.

• Manage and lead the testing activities for a workstream, program, or multiple projects/initiatives.
• Lead a team of test analysts, including capacity management, performance management, productivity, quality assurance, and compliance with project requirements.
• Ensure adherence to QA/QE standards and drive the implementation of new standards.

• Recognize and identify areas for improvement in policies, processes, procedures, and tools/methodologies; implement continuous improvements.
• Track and report QA/QE metrics and KPIs such as velocity and defect slippage.
• Identify, manage, and remediate noncompliance items and deviations.

• Provide input, feedback, and challenge technical designs, assess impacts to testing based on technical details, and develop QA automation solutions.
• Identify and implement automation, AI, or emerging solutions to expedite testing, improve quality, and reduce costs.

• Apply extensive knowledge of software quality assurance activities, tasks, tools, and techniques to evaluate new or enhanced systems and software tools for adherence to functionality and quality requirements.

• Utilize quality management methods, tools, and techniques to create and support an environment that meets organizational needs.
• Apply problem-solving approaches, tools, and techniques to recognize, anticipate, and resolve organizational, operational, or process problems.

• Set appropriate context when assigning work to ensure that individuals roles support the achievement of the business units priorities and CIBCs overall goals.
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.
• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance, and explaining how performance expectations align with business priorities.
• Create a positive work environment and act as an effective role model by championing CIBCs mission, vision, and values.
• Ensure compliance with policies, standards, guidelines, and controls by applying the policies and controls fairly and consistently so employees understand what to expect.
• Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.

• Bachelors degree in computer science, Engineering, Information Technology, or a related field (or equivalent professional experience).
• 7+ years of industry and job experience in software quality engineering, quality assurance, and test management 2-3 years of managerial experience.
• Extensive experience in evaluating systems, software packages, and tools for functionality and quality requirements.
• Strong understanding of quality management methods, tools, and techniques.

• Experienced in the following: Robot Framework, Appium, Selenium scripting, Playwright, or Cypress.
• Proficient with Rest API, Parasoft, or other API testing and virtualization tools for API QA.
• GitHub Copilot or other Gen AI-based tools.
• Proficient with Jira, Confluence, and / or other similar Agile, development, and QA tools.
• Programming language skills Python/Java
• Excellent verbal and written communication skills.
• Strong problem-solving capabilities and ability to implement continuous improvements.
• Ability to lead teams, manage performance, and drive quality outcomes.

• Programming language skills with a strong preference for web-based programming (OLB QA), mobile programming (mobile QA), and API programming (API QA).

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.

CIBC