Engineer II
American Express
- Gurgaon, Haryana
- Permanent
- Full-time
- Write code/APIs for Java based application for real time application called Fraud Risk Portal which is used by internal analysts to take actions on potential and suspicious card members and merchants to prevent fraud for the organization.
- Deliver technical solutions to problems identified and make architectural recommendations along with process conformance for incident, problem, change management, and compliance
- Drive the resolution of problems by identifying the root cause and implementing architecture/code fixes.
- Analyze the existing technology environment and architecture, to develop technical/architectural recommendations to improve system/application performance and lead improvement implementation.
- Drive continuous improvement to reduce MTTR (Mean Time to Recovery) and MTTD (Mean Time to Detection) on production impacts. Proactively address gaps with stability issues across infrastructure environment.
- Collaborate with business users and technical SMEs to analyze, triage, and creatively resource product development and enhancements for loads into operational data warehouse.
- Automate, Optimize & Execute process Improvements on existing processes.
- Provide post-implementation production support for processes.
- 3+ years of Java (or similar programming language) development experience in a complex environment, such as: large scale web infrastructure or development team
- Experience supporting a 24/7 enterprise environment with on-call responsibilities for production support.
- Understanding of monitoring technologies including various logging frameworks and tooling.
- Focused on logging, time-series, or machine-learning products. Knowledge of Platform Engineering and Understanding of architecture, application system design.
- Maintain and enhance monitoring framework (data collection, alert aggregation and enhance alerting logic).
- Java 8 and above, Kafka,
- UI dev experience in Angular/React (preferable not mandatory)
- Backend DBs - Couchbase, MySQL, Big data (Hive, pyspark)
- Has an Automation First attitude.
- Combines deep technical expertise, systematic and rational root cause analysis to find opportunities to make things faster and better.
- Web Services, Rest APIs
- Scripting Languages (Bash/Python/Perl).
- Splunk, Dynatrace, ELK/KIBANA
- Load & performance testing tools (e.g., JMeter)
- VMWare, Unix, Citrix, Linux, Solaris, Windows, Open Stack etc.
- Good Understanding of Public Cloud offerings & Microservice architecture.
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities