IT Operations Engineer I

Pune, Maharashtra
Permanent
Full-time

2 days ago

Job DescriptionRole - IT Operations Engineer IIExperience - 0 to 3 yearsNP - Immediate to 60 daysLocation - Pune (5 days WFO)Key Skills - IT Operations, SQL, Unix, Shell Scripting, Production Support, Service Delivery, Incident ManagementDomain - Candidate should have experience of working in Payments/Cards/Banking domain.As an Operations Engineer, you shall be responsible to contribute to the technical operation of RUN IT Electronic Payment resources, the recommendation and implementation of methodological and technical solutions to optimize and guarantee the smooth running of RUN IT operations; and this, while ensuring compliance with processes and regulations.1.Contribute to the definition of RUN IT procedures in order to ensure service performance

Contribute to the study and analysis of needs in terms of electronic payment operating platform
Contribute to the analysis of exploitability constraints
Contribute to the industrialization of RUN IT production and the implementation of the business recovery plan
Contribute to the definition and implementation of RUN IT procedures
Contribute to the writing of patch qualification and testing procedures

2 Contribute to customer support in order to meet availability and reliability commitments

Contribute to the support and processing of requests and incidents related to RUN I
Contribute to the definition of production prerequisites
Contribute to the management of relationships between customers and publishers/service providers
Contribute to the production of activity reports
Contribute to the development of maintenance action plans
Contribute to the definition of tasks: alarms, scheduling, backups and planning batch processing
Contribute to Committees with internal teams and/or clients (eg Steering Committee, Production Committee, etc.)

3.Contribute to user support in order to guarantee the processing of reported anomalies

Contribute to technical support for users (2nd and 3rd levels)
Contribute to intervention under deadline constraints during operating incidents (e.g. analysis, diagnosis and resolution)
Contribute to anticipating user needs and system developments
Contribute to technical documentation
Contribute to the monitoring of operating incidents, by analysing the causes and taking the associated corrective measures

4.Ensure shift work or on-call duty.REQUIRED SKILLSIT operationsService DeliveryProduction SupportApplication SupportIncident ManagementChange ManagementUnix/Linux serverShell/ Batch ScriptingOracle/ PostgreSQL DatabaseApply NowHow many years of experience do you have in IT operations?1+ YearsLess than 1 Year How many years ofr experience do you have in support role?2 + YearsLess than 2 Years Do you have experience in cards and payment domain?YesNo Are you currently serving notice period?YesNo If you are serving notice period, is you last working day is approaching in next 60 days?

Antal International

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