
VP - ODC Operations Oversight and Execution
- Pune, Maharashtra
- Permanent
- Full-time
- Oversee compliance operations at outsourced delivery centres covering AML (Transaction Monitoring) and Sanctions (Customer Screening and Transaction Screening) alerts investigations for multiple countries/regions
- Closely monitor and govern operations to ensure that the work product meets agreed KPI in terms of timely and quality
- Support execution of globally consistent procedures and governance framework
- Interaction with Internal Audit and Testing teams and provide timely response to RFIs and observations
- Day-to-day operational support to the ODC team which requires liaison with branch and/or regional stakeholders in AML, Sanctions, DTO, Technology and global governance in addressing issues impacting operations and drive towards optimal solutions
- Promptly address queries from branches and other regional compliance operations teams
- Interact within wider FCC and other Business Units for the implementation of policies and procedures
- Explore opportunities for operational efficiencies and support Management in capacity assessments
- Provide oversight over metrics and management information generated for governance presentations and periodic dashboards.
- Run country and regional governance calls and ensure actions are tracked to completion
- Support rollouts of strategic technology implementations, and tools for automation
- Proactive escalation of risks and issues and mitigation plans in a timely manner
- Hands-on experience in managing large operations teams (150+) in either in captives or at outsourced (third party) delivery centres in Financial Crime investigations / KYC operations.
- Sound knowledge of Industry KYC/CDD/Compliance/Anti Money Laundering/Sanctions. Industry related certification (e.g. CAMS or ICA Diploma) will be an added advantage
- Good understanding of an effective financial crimes risk management framework
- Being aware of regulatory changes and current events
- Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles.
- Detailed oriented, analytical, inquisitive and apply sound judgements.
- Knowledge of AML domain including KYC, Transactional monitoring, Sanctions compliance laws and regulations
- Understanding of banking products and processes as they relate to sanctions controls
- Excellent judgement and analytical skills
- Excellent oral/ written communication skills
- Attention to detail and process oriented
- Strong analytical skills
- Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines
- Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure
- Bachelor's degree or above in business, accounting, legal or related field
- Overall experience of 15+ years
- 10-12 years of AML and/or Sanctions is required including an understanding of wholesale & transaction banking businesses/products, infrastructure, applications