Change Coordinator

Hitachi

Hyderabad, Telangana
Permanent
Part-time

26 days ago

We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.Imagine the sheer breadth of talent it takes to inspire he future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.Meet our TeamWe represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.What you'll be doingSeeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector.Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.What you bring to the teamDescription:
Responsible for the day to day execution of Change Management delivery. The ITIL Change Manager will also be responsible for the continuous improvement of the Change Process, aiming for superior compliance at low levels of friction.
Job Responsibilities:

Own, plan, execute, escalate and facilitate various steps of the process as needed to ensure that changes are executed seamlessly and to minimize unpredicted impact from change
Develop, improve, document, and communicate the change process and policies
Collect change process metrics; design and implement process improvement measures to drive efficiencies and effectiveness in executing changes
Ensure strong, clear and effective communication across all stakeholders
Complete ad-hoc and ongoing projects on an as-needed basis
Maintain the quality of the CMDB and work with stakeholders to ensure all Configuration Items are up to date.
Decision maker with an operational outlook
Share best practices, cross-train staff, and ensure that customers and key stakeholders are kept informed during the change request process
Experience of working in a large organization and with a large platform of applications
Ensures strict adherence to established change processes and procedures for audit compliance.
Assist or partially own other ITIL Service Transition or Operation processes, such as configuration management
Very good understanding and awareness of the ITIL Change management process and procedures (Preferred to be ITIL Intermediate / Expert Certification level)
Ensure strong, clear and effective communication across all stakeholders
Complete ad-hoc and ongoing projects on an as-needed basis
Build strong relationships with stakeholders and conduct regular meetings to collaborate, solicit feedback, and share insights as to the performance of the change practice

Desired Skills:

ITIL Foundation and Intermediate Certification in ITIL Service Transition Lifecycle and Release, Control and Validation Capability
Experience with an international enterprise working with stakeholders from various regions desired
Prior experience evolving Change Management program to work with Release Management continuous integration
Change and Incident Management in a large-scale environment
High attention to detail and organizational skills
Team player and willingness to work toward individual and team goals

Requirement of Health and Security

Take reasonable care for their own health and safety and that of others, who may be affected by what you do or do not do at work.
Cooperate with your Employer on matters of Health and Safety.
Abide by the HITACHI VANTARA and Customer Information Security policies, Acceptable Usage policies, Guidelines and Procedures.
Maintain security awareness appropriate to the level of duties being performed.
Report suspected vulnerabilities, breaches and/or misuse of HITACHI VANTARA data/systems to a manager, IT support staff or the Information Security Officer.

Qualifications:

Graduation Degree from a recognized university
ITILV4 Preferred

Our CompanyHitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.Our ValuesResearch tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don't meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:Wa - Harmony, Trust, RespectMakoto - Sincerity, Fairness, Honesty, IntegrityKaitakusha-Seishin - Pioneering Spirit, ChallengeChampioning diversity, equity, and inclusionDiversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings . We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.How we look after youWe want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent).About usWe're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society . If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic . Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Hitachi

Apply Now